Case Studies
Real stories of businesses I've dragged, kicking and screaming, into the modern age.
Taming the Beast: A Pizzeria's POS Miracle
Client: Tony's Pizza Palace
The Problem
Tony's 5 locations were basically 5 different restaurants, thanks to a POS system that seemed to have a mind of its own. Inconsistent service and tragic food costs were the daily special.
The Fix
I dove in, did a full operational audit, and built a single, unified Toast POS configuration that all locations could actually use. Then, I taught the staff how to use it without wanting to quit.
The Glorious Result
Food waste dropped by 20% (that's a lot of pepperoni), and orders flew out 15% faster during peak hours. Staff and customers were noticeably less stressed.
The Crystal Ball: An AI That Fights No-Shows
Client: The Grand Oak
The Problem
The Grand Oak's reservation system was as rigid as a two-day-old baguette. They were losing money on no-shows and couldn't manage their waitlist to save their lives.
The Fix
I built them a slick, AI-powered reservation app with Next.js and Firebase. It predicts no-shows, manages the waitlist intelligently, and shuffles tables around like a casino dealer.
The Glorious Result
They cut no-shows by 30%, turned tables 10% faster, and pocketed an extra $15k a month. Not bad for a little bit of code.
